Checkfront News & Interests

Infrastructure Upgrade

Infrastructure Upgrade

We are happy to announce that as of January 1, 2016, we’ve transitioned all of our customers to a new hosting provider on the Google Cloud network. Although initially planned for the second quarter of the year, we expedited this migration due to a denial of service attack that started at our upstream provider after…

Introducing Our New Item Builder

Introducing Our New Item Builder

Lately, we’ve been looking at our item and pricing setup; talking with existing customers and reviewing the first interactions they have with this part of Checkfront. With our latest release, version 3.6, we’re pleased to introduce our new item builder.

How We Manage Feature Requests

How We Manage Feature Requests

In the last twelve months our amazing support team has responded to 48,473 support requests. Along with configuration help and general Q&A, we receive a lot of feature requests. So how does the Checkfront team manage all of these?

Checkfront’s New Android App is Out!

Checkfront’s New Android App is Out!

Following on the heels of the Checkfront mobile app we released for iOS in August, we’re now pleased to offer the matching update for Android.  This new version reveals a major update to improve usability, reflect current branding and provide a new framework for feature additions to come. For anyone who hasn’t tried our mobile app, here’s an idea of what…

Building Repeat Business Through Your Neighbors

Building Repeat Business Through Your Neighbors

This morning at Checkfront HQ we had a surprise visit by Choux Choux Charcuterie – a neighboring business offering artisanal meats and fine cheeses here in Victoria. It was a “welcome to the neighborhood” sort of visit that included a delectable sampling of their products and a very non-salesy reminder that they’re an easy option for lunch. Choux Choux is right next door to us,…

We’re heading to the America Outdoors Association 2015 Conference!

We’re heading to the America Outdoors Association 2015 Conference!

We’re pleased to announce that Checkfront will be attending the America Outdoors Association 2015 Confluence. We’ll be in Salt Lake City, Utah from December 7-11 exhibiting at the Salt Palace Convention Center. The AOA member roster spans outdoor adventure businesses from A-to-Z… quite literally from ATV Tours to Zipline Operations; we’re excited to meet and connect with the many guides, outfitters and activity…

Booking Your Escape… Game

Booking Your Escape… Game

Literally, everyone is doing it. Okay, maybe not everyone, but you can’t escape the fact that Escape Room Games are the hottest new trend in adventure past times.  So, what’s the big deal? Well, imagine the excitement: you’re locked in a room with a few of your closest friends, or maybe they’re co-workers, and you have…

New Network Status Page

New Network Status Page

Today we are happy to announce the launch of our new network status page, which helps our clients track our network status worldwide, including server health and software updates. You can find the system status page at status.checkfront.net To deliver maximum reliability and performance, Checkfront operates on a distributed network with data centers in five…

What Makes a Top-Notch Tour Guide?

What Makes a Top-Notch Tour Guide?

A tour company is nothing without its tour guides—they are the backbone of the entire operation. Being a tour guide isn’t just about reading facts from a sheet, though; it’s a very demanding job that combines performance, memory, and customer service all into one. While every tour (and every guide) is different, the very best…

Partner for Profits: Attract New Customers with a
Co-marketing Strategy

Partner for Profits: Attract New Customers with a <br/>Co-marketing Strategy

Co-marketing (or cross-promotion) is an extraordinarily useful way to increase your audience while saving time and money. It involves partnering with another company or business and creating a promotion which benefits both of you; by working together, you double your efforts and share the rewards. An example of co-marketing would be if a bed and…

How to Retain Your Seasonal Employees

How to Retain Your Seasonal Employees

Running a seasonal business comes with its own unique challenges, in many different areas. One of the most pressing issues for any seasonal business owner is the question of staffing; if you’re only able to offer work for a few months out of the year, you will struggle to retain your employees. It’s tough to…

We’ve Revamped the Checkfront Mobile iOS App

We’ve Revamped the Checkfront Mobile iOS App

We’re absolutely thrilled to announce that our Checkfront mobile app has undergone a major update and is now available in the App Store. While the functionality remains largely the same, we’ve rebuilt the entire app from the ground up to work on OSX 8/9, and generally run better for you, our users. We’ve also updated…

Going Multilingual with Your Booking System

Going Multilingual with Your Booking System

The Internet is global in its reach—that’s part of what makes it so revolutionary. You can log on and browse websites from almost anywhere in the world; it makes things like travel planning a lot easier, since tourists can book their activities ahead of time without relying on travel agents. However, this international advantage comes…

Accounting Software: Desktop or Online?

Accounting Software: Desktop or Online?

When you run a business, you must keep track of money coming in and going out. This isn’t a suggestion; if you don’t pay attention to your finances, you’re essentially flying blind. It’s important to keep accurate financial records, and luckily there are lots of different programs and systems available to help you do so….

Checkfront 3.5 Update: Multi-language Options & Customer Accounts

Checkfront 3.5 Update: Multi-language Options & Customer Accounts

We are very excited to announce our Checkfront 3.5 update, which includes two long-requested features: multi-language, and customer logins. Please note: Some nodes may be on a different version of the platform while we roll out over the next few days. You’ll find your current version listed under Manage > System in your account.  Customer…

How to Write Product Descriptions That Convert Into Bookings

How to Write Product Descriptions That Convert Into Bookings

Running a business online presents some unique challenges that don’t really come up in brick-and-mortar stores. In a physical location, your customer can typically get an idea of your product through sight, sound, and touch; they can ask questions and decide whether they want to buy. Online, they are stripped of that sensory capability, and it…

How to Respond to Positive Reviews

How to Respond to <b>Positive</b> Reviews

If you look around the internet (including this very blog), there are hundreds of articles telling business owners how to respond to negative online reviews—what to do, what not to do, and how to avoid an embarrassing public meltdown. Rare is the advice on how to handle things when a customer leaves a rave, rather…