Checkfront News & Interests

Checkfront Accepted into Google Cloud Accelerator

Checkfront Accepted into Google Cloud Accelerator

Today, we’re happy to announce a collaboration with Google Cloud Platform that will combine the power of Google’s infrastructure with Checkfront. Google Cloud is used by great companies such as Shopify, Snapchat, Wix and FullStory. Under the program, Google has generously contributed $100,000 to help grow our infrastructure so that we can continue to scale…

Important Changes to E-mail Delivery

Important Changes to E-mail Delivery

Soon we’ll be making some changes to how our email notifications are delivered. Currently all of our email is handled by Mandrill, a product of Mailchimp. Unfortunately Mandrill is being shut down this month. As a result, we need to make some modifications to ensure maximum deliverability of your booking receipts, scheduled reminders and payment…

Connecting Slack to Checkfront

Connecting Slack to Checkfront

Hey Slack fans, guess what? Checkfront now has an add-on to send booking notifications and staff notes to your to your Slack team. As an organization that relies on Slack ourselves, we know just how great it can be for team communication, so we’re very excited to make this available to you.

Unique Benefits Your Seasonal Employees Will Love

Unique Benefits Your Seasonal Employees Will Love

If you want to run a successful tourism business, you can’t just focus on the bottom line; you should also strive to make your tour or activity company a fun, engaging place where people will want to work. This can sometimes be difficult when you’re a small business with seasonal employees, and can’t give traditional…

6 Lessons on Creating the Perfect Vacation Package

6 Lessons on Creating the Perfect Vacation Package

We previously wrote about how Drake Bay Getaway Resort won 2015’s Boutique Hotel Awards and owner/operators Yens Stellar and Patrick Ludwig attribute their success to paying attention to the finer details (and a little help from Checkfront!). We’ve collected 6 lessons on how to create the perfect vacation package, learned from Drake Bay Getaway Resort….

How to Hire Seasonal Employees

How to Hire Seasonal Employees

As a small business in the tourism industry, summer may very well be the most important season of the year for you. Ensuring adequate employees to handle your busy season can prove quite the challenge, especially with the limited resources that small tour operators, activity providers, or accommodation owners have to work with. To help…

Checkfront Spotlight: Drake Bay Getaway Resort Wins Boutique Hotel Award

Checkfront Spotlight: Drake Bay Getaway Resort Wins Boutique Hotel Award

Yens Steller and Patrick Ludwig are the owners and operators of Drake Bay Getaway Resort. Both are young entrepreneurs with engineering backgrounds from Seattle, Washington. They were inspired to leave these demanding jobs and follow a passionate dream, so, they set out and found a spectacular sustainable location in Yen’s home of Costa Rica and…

4 Ways Businesses Can Target Millennial Travellers

4 Ways Businesses Can Target Millennial Travellers

Marketing your adventure business to millennials, tourists and locals alike, can offer a unique challenge with a lucrative outcome. A survey done by Mintel, a London-based market research firm, estimates that millennials, in the U.S., will have $1.4 trillion to spend by 2020, and in 2015, millennials passed baby boomers as the largest living generation….

How to Create a Loyalty Program that Drives Repeat Bookings

How to Create a Loyalty Program that Drives Repeat Bookings

One of the biggest challenges you may face as a tour operator or activity provider is generating new business and attracting more customers. The fact is, it’s much easier to sell to an existing customer than it is to acquire a brand new one. Developing a strategy to increase repeat bookings from your past guests…

Give Your Tour Company a Green Makeover

Give Your Tour Company a Green Makeover

It’s never been more important to go green, both at home and at work. Everyone can do their part to reduce emissions and improve the environment for generations to come—and that includes your tour or activity business, no matter the size. While you may not have an office in a trendy solar-powered building or be…

Use Checkfront to Avoid Overbooking

Use Checkfront to Avoid Overbooking

When you run a reservation-based business, you must walk a careful line and make some judgment calls about how many bookings to take. This is especially true if you offer your services in multiple places online or around town, and are juggling multiple booking calendars. If you limit the visibility of your listings, you risk…

How to Use Images On Your Hospitality Website

How to Use Images On Your Hospitality Website

Humans are visual creatures, and we respond powerfully to images and photos. Thus, as an accommodation provider, it’s always best to be able to show your lodgings to potential customers. When you’re dealing with a brick-and-mortar location, this is fairly easy; your rooms are physically on site for customers to see and touch. Proper image use is…

Creating a Great About Page for Your Tour Company

Creating a Great About Page for Your Tour Company

There’s a weird little contradiction happening all over the web: tour companies are building websites with the express goal of telling visitors all about themselves and their business, but consistently fail when it comes to the About page. Common mistakes pop up over and over: too short, too long, too sales-y, too vague. The About page…

4 Tips for Terrific Tastings & Tours

4 Tips for Terrific Tastings & Tours

In honour of Victoria Beer Week (March 4-12), we are examining one of the most popular tour experiences – tastings of food and beverage, and tours of their production facilities. With the craft food and beverage movements in full swing, we’ve seen an upswing in businesses creating their own tours or even partnering with tour companies to provide…

How Tour & Activity Companies Can Use SMS Marketing

How Tour & Activity Companies Can Use SMS Marketing

Marketing is all about communication—you have a message, and you want people to receive it. In the tourism industry, tour operators and activity providers alike are trying to find better ways to reach their customers, and drive repeat bookings through familiarity and loyalty. The first and most important thing to know about SMS marketing is that…

Checkfront Infrastructure Upgrade

Checkfront Infrastructure Upgrade

We are happy to announce that as of January 1, 2016, we’ve transitioned all of our customers to a new hosting provider on the Google Cloud network. Although initially planned for the second quarter of the year, we expedited this migration due to a denial of service attack that started at our upstream provider after…