Checkfront News & Interests

What Makes a Top-Notch Tour Guide?

A tour company is nothing without its tour guides—they are the backbone of the entire operation. Being a tour guide isn’t just about reading facts from a sheet, though; it’s a very demanding job that combines performance, memory, and customer service all into one. While every tour (and every guide) is different, the very best…


Partner for Profits: Attract New Customers with a
Co-marketing Strategy

Co-marketing (or cross-promotion) is an extraordinarily useful way to increase your audience while saving time and money. It involves partnering with another company or business and creating a promotion which benefits both of you; by working together, you double your efforts and share the rewards. An example of co-marketing would be if a bed and…


How to Retain Your Seasonal Employees

Running a seasonal business comes with its own unique challenges, in many different areas. One of the most pressing issues for any seasonal business owner is the question of staffing; if you’re only able to offer work for a few months out of the year, you will struggle to retain your employees. It’s tough to…


We’ve Revamped the Checkfront Mobile iOS App

We’re absolutely thrilled to announce that our Checkfront mobile app has undergone a major update and is now available in the App Store. While the functionality remains largely the same, we’ve rebuilt the entire app from the ground up to work on OSX 8/9, and generally run better for you, our users. We’ve also updated…


Going Multilingual with Your Booking System

The Internet is global in its reach—that’s part of what makes it so revolutionary. You can log on and browse websites from almost anywhere in the world; it makes things like travel planning a lot easier, since tourists can book their activities ahead of time without relying on travel agents. However, this international advantage comes…


Accounting Software: Desktop or Online?

When you run a business, you must keep track of money coming in and going out. This isn’t a suggestion; if you don’t pay attention to your finances, you’re essentially flying blind. It’s important to keep accurate financial records, and luckily there are lots of different programs and systems available to help you do so….


Checkfront 3.5 Update: Multi-language Options & Customer Accounts

We are very excited to announce our Checkfront 3.5 update, which includes two long-requested features: multi-language, and customer logins. Please note: Some nodes may be on a different version of the platform while we roll out over the next few days. You’ll find your current version listed under Manage > System in your account.  Customer…


How to Write Product Descriptions That Convert Into Bookings

Running a business online presents some unique challenges that don’t really come up in brick-and-mortar stores. In a physical location, your customer can typically get an idea of your product through sight, sound, and touch; they can ask questions and decide whether they want to buy. Online, they are stripped of that sensory capability, and it…


How to Respond to Positive Reviews

If you look around the internet (including this very blog), there are hundreds of articles telling business owners how to respond to negative online reviews—what to do, what not to do, and how to avoid an embarrassing public meltdown. Rare is the advice on how to handle things when a customer leaves a rave, rather…


How to Turn New Customers Into Old Regulars

There’s nothing more exciting than meeting and interacting with new customers—it’s an opportunity to spread your passion and get some new business. But your job isn’t done when the transaction goes through; it takes much less effort to encourage customers to return than it does to get new ones in the door. There’s a lot…


Use Google Alerts to Stay On Top of the Conversation

  The internet is a marvellous place which has revolutionized the way we work, live, and buy. It’s never been easier to get your message out there and you can log on and have almost any piece of information you could ever want right at your fingertips in no time. However, the ubiquity of the…


3 Emails to Improve the Post-Booking Experience

Even after operating for years, there’s still a little rush of pride whenever you make a new sale or get a new booking. Small businesses put in a lot of hard work, and it’s nice to see it pay off. However, your relationship with the customer shouldn’t end when the payment gets processed or the…


The Business Benefits of YouTube

As a small business, it’s very important to market yourself in as many ways as possible, taking advantage of multiple channels. This may include optimizing your site to appear highly on search engine results pages, as well as involving yourself in social media outlets to gain traffic and fans. While Facebook and Twitter are important,…


New Add-on Brings OTA & Channel Management to Checkfront

For accommodation providers, listing properties online can be a tricky and difficult line to walk. There are many different channels or online travel agencies (OTAs) – think Booking.com, Expedia, Airbnb, etc. – available which can help you sell your rooms; they are huge websites visited by millions of customers each year. According to Phocuswright, when…


What Makes a Good Souvenir?

If you run a tourism-based business, you may want to help your customers keep their memories intact by offering them some souvenirs or branded merchandise that they can take home to commemorate their visit. Done correctly, merchandising can become a significant portion of a businesses revenue. But what makes for a good souvenir? A Picture…


Checkfront v3.4 is Here!

Checkfront 3.4 is here, and with it comes a new integration, security measures, and better reports. Here’s a breakdown of what’s new and what’s changed. Please note: Some nodes may be on a different version of the platform while we roll out. You’ll find your current version listed under Manage > System in your account. …


Why Excel Spreadsheets Can’t Compete with an Online Booking System

Running a reservation-based business involves paperwork and planning. It’s about more than just transactions; you need to schedule your bookings, keep track of who has paid what, and assign tour guides or inventory without accidentally doubling up. This is a challenge no matter what, but it becomes especially difficult when your booking system is a…