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Category: Guest Experience

kayaking on a late as the sun goes down
June 23, 2022

How to ask for TripAdvisor reviews

Seeking more online reviews? Learn how to ask for them in a way that gets results.

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Guest Experience

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Guest Experience

Leaving a review on a smartphone
June 16, 2022

8 Ways your tour business can increase Tripadvisor reviews

Explore 8 different way your tour company can acquire online reviews from happy guests.

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Guest Experience

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Guest Experience

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October 5, 2021

How to Write a Tour Guide Script that Wows Guests

Discover how your tour guides can captivate your guests with storytelling

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Guest Experience

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Guest Experience

how to be a funny tour guide with man and woman laughing together
September 21, 2021

How to Be a Funny Tour Guide and Delight Guests

Want to create a more memorable experience for your guests? With laughter as a universal language, learn how to be a funny tour guide.

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Guest Experience

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Guest Experience

tour guide job description
September 14, 2021

The 8 Step Cheat Sheet for Writing a Tour Guide Job Description

Looking for a new tour guide? Hire the right fit from the start with a quality tour guide job description.

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Guest Experience

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Guest Experience

how to improve Tripadvisor ranking
April 28, 2021

The Secret to Improving Your Tripadvisor Ranking

Want a better TripAdvisor ranking? Uncover a secret that can help get you to the top!

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Guest Experience

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Guest Experience

April 26, 2021

How to Effectively Ask Guests for Tour Feedback

Not sure what you’re doing well or need to improve? Here’s how to ask guests for tour feedback.

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Guest Experience

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Guest Experience

April 21, 2021

How to Respond to a Bad Google Review (Example Included)

Hit with a bad Google review? Learn to manage negative feedback like a pro, so guests continue trusting you and your business.

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Guest Experience

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Guest Experience

April 13, 2021

How to Respond to a Positive Tripadvisor Review

Who doesn’t love getting a 5-star review? Personalized responses show your appreciation for guest feedback.

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Guest Experience

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Guest Experience

Tour guide wearing a Santa hat against a city backdrop
December 16, 2020

What to Gift the Best Tour Guide Ever!

Can’t decide what to get your tour guides for a holiday gift this year? Check out our list of recommendations.

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Guest Experience

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Guest Experience

August 31, 2020

Is a Freelance Tour Guide Best for Your Business?

Check out the pros and cons for working with freelance tour guides compared to full-time employees.

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Guest Experience

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Guest Experience

August 20, 2020

What Does a Tour Guide Do Before the Tour Starts?

Are you starting your tours off on the right foot? Here are a few things you should do before jumping into the adventure.

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Guest Experience

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Guest Experience

August 17, 2020

The Most Important Key Responsibilities of a Tour Guide

Fed up with obnoxious tourist behaviour? Learn how to show them the local way as a tour guide.

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Guest Experience

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