Improve your reviews with guest feedback
Learn the secrets to earning more 5-star ratings using the guest feedback loop strategy.
Read happy reviews every day
Hosted by TripSchool, take the Guest Feedback Loop course with step-by-step videos while following along with the free guidebook. We’ll teach you how to implement this strategy into an ongoing process that doesn’t require too much work on your end but keeps those 5-star ratings rolling in.
The Guest Feedback Loop
What you’ll learn in this course:
Ask
How to measure guest happiness by setting up a short survey that’ll prompt them to share their opinion.
Analyze
How to track guest feedback automatically in two different ways and identify trends for pain points and praises.
Act
How to prioritize tasks and deliver feedback to your guides in an uplifting, supportive, and actionable way.
Thanks
How to train your guides to ask for online reviews and show your appreciation with a thank-you email.