Professional Services

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Here’s what we offer:

Configuration Assistance

$100 per hour

Get a personalized training session with a launch specialist. We’ll login to your account and share our screen with you.

Benefits:
  • Save time in getting answers instead of hunting for them in the knowledge base
  • Learn how to get the most out of your system

Custom Configuration

Prices start at $500.

Don’t have the time to set up your own account? Have your account setup for you by a Checkfront launch specialist.

Benefits:
  • We ensure things are setup right so you don’t run into issues later on
  • Leverage the expertise of our team members who know all the details of our platform

Configuration Assistance

What’s included?

  • One-on-one video conference with a customer success specialist
  • Follow up email summarizing call content and a recorded video that you can refer back to

What’s not included

  • Full inventory setup
  • Demos of third party integrations

What to expect

  • Create a list of questions and send them your launch specialist
  • Your specialist will review the questions and set an agenda for the meeting
  • We’ll send you the agenda and a meeting invite that you can share with anyone who would like to join
  • After the meeting you’ll be sent a file that summarizes everything that was discussed

Custom Configuration

What’s included?

  • Set up within Checkfront: Inventory items, Pricing, Item events, Rules, Discount codes, Uploading media items (if specified), Notifications, Booking page layout, Custom booking form fields, Waivers & documents (if included in plan level)
  • Optional: Follow up training, Follow up project management

What’s not included

  • Website integrations
  • Custom CSS in Checkfront
  • Custom API development work
  • Any work outside of the Checkfront system (such as POS, accounting software, WordPress, etc)

What to expect

  • You’ll work with a launch specialist to assess needs and create a plan
  • Your launch specialist will completely configure your account for you
  • You’ll receive training and project management if it’s part of your package
  • We’ll help you take your account live
  • Once your account is up, you’ll have 24/7 access to the Customer Support team or a dedicated Customer Success Manager if you have an Enterprise Account

Have questions or want to get started?

For Sales or Technical Support, please contact us here.