Here’s what we offer:
Configuration Assistance
$100 per hourGet a personalized training session with a launch specialist. We’ll login to your account and share our screen with you.
Benefits:- Save time in getting answers instead of hunting for them in the knowledge base
- Learn how to get the most out of your system
Custom Configuration
Prices start at $1500.Don’t have the time to set up your own account? Have your account setup for you by a Checkfront launch specialist.
Benefits:- We ensure things are setup right so you don’t run into issues later on
- Leverage the expertise of our team members who know all the details of our platform
Configuration Assistance
What’s included?
- One-on-one video conference with a customer success specialist
- Follow up email summarizing call content and a recorded video that you can refer back to
What’s not included
- Full inventory setup
- Demos of third party integrations
What to expect
- Create a list of questions and send them your launch specialist
- Your specialist will review the questions and set an agenda for the meeting
- We’ll send you the agenda and a meeting invite that you can share with anyone who would like to join
- After the meeting you’ll be sent a file that summarizes everything that was discussed
Custom Configuration
What’s included?
- Set up within Checkfront: Inventory items, Pricing, Item events, Rules, Discount codes, Uploading media items (if specified), Notifications, Booking page layout, Custom booking form fields, Waivers & documents (if included in plan level)
- Optional: Follow up training, Follow up project management
What’s not included
- Website integrations
- Custom CSS in Checkfront
- Custom API development work
- Any work outside of the Checkfront system (such as POS, accounting software, WordPress, etc)
What to expect
- You’ll work with a launch specialist to assess needs and create a plan
- Your launch specialist will completely configure your account for you
- You’ll receive training and project management if it’s part of your package
- We’ll help you take your account live
- Once your account is up, you’ll have 24/7 access to the Customer Support team or a dedicated Customer Success Manager if you have an Enterprise Account
Have questions or want to get started?
For Sales or Technical Support, please contact us here.