Meet Checkfront

We are a diverse group of industry professionals with backgrounds in technology, travel, and tourism.

How’d We Get Here?

OUr story

Checkfront was initially conceived by co-founders Jason Morehouse and Grant Jurgeneit to help frustrated service operators better manage their bookings online.

While large companies had (arguably antiquated) systems for centralizing reservations and taking payments, many tourism and rental companies were still struggling to manage bookings with e-mail forms, spreadsheets, and clunky software – hardly an ideal solution for a business owner looking to create a seamless and professional online experience.

treesA red cedar on beautiful Vancouver Island
celebrate

Our Mission

Why we do what we do

We still wake up as eager as we did on day one to have the best online booking system available. We want to take the work out of managing the complexities and administration of service-based bookings, and allow owners to focus on their customers and what they love.

We scrutinize every aspect of our service. Our software must be easy to use, beautifully designed, secure, perform flawlessly, and be priced fairly (commission free).

 Locally Grown

Since launching in June, 2010, Checkfront has grown from a humble operation in Victoria, BC, Canada, into a dedicated workforce spread across BC and Canada. Our product team is based in the beautiful capital city of Victoria.

 Globally Known

We’ve processed over 1.5 billion USD in bookings annually, made by businesses in 128 countries around the world. From Alaska to New Zealand we facilitate hundreds of thousands of bookings monthly.

Living, Breathing, Excellent People

Our Team

We are a diverse group of industry professionals with backgrounds in technology, travel, and tourism.

Executive
Executive

The Strategy

Jason Morehouse
Jason Morehouse Co-Founder, CEO
Grant-Jurgeneit
Grant Jurgeneit Co-Founder, VP of Biz Dev
Mark Holder
Mark Holder COO
Chris McGuire
Chris McGuire VP of Technology
Jennifer Carr
Jennifer Carr CFO
Rasool Rayani
Rasool Rayani Board Member
Andrew Wilkinson
Andrew Wilkinson Board Member
Success

The Mentors

Susan Catchuk
Susan Catchuk Director of Customer Success
Julianne Johnson
Julianne Johnson Senior Customer Success Manager
Linden Turner
Linden Turner Customer Success Manager
Stefanie Warren
Stefanie Warren Customer Success Manager
Ryan Lang
Ryan Lang Lead Launch Specialist
Robert McMynn
Robert McMynn Launch Specialist
Ryan Grieve
Ryan Grieve Launch Specialist
Technical Support

The Adhesive

Laura Faunt
Laura Faunt Director of Technical Support
Aaron Amurao
Aaron Amurao Team Lead
Angela Bublitz
Angela Bublitz Team Lead
Brett Goss
Brett Goss Technical Support Analyst
Chase Catchpole
Chase Catchpole Technical Support Analyst
Lenka Krizanova
Lenka Krizanova Technical Support Specialist
Ryan Lainchbury
Ryan Lainchbury Training Lead
Brittany Leno
Brittany Leno Technical Support Specialist
Jay Coughlan
Jay Coughlan Technical Support Specialist
Raelle Hunter
Raelle Hunter Technical Support Specialist
Kalem Wight
Kalem Wight Technical Support Specialist
Joe Owen
Joe Owen Technical Support Specialist
Fiona Dirom
Fiona Dirom Technical Writer
Development

The Logic

Brandon Ellis
Brandon Ellis Sr. Director of Technology
Jason Michael
Jason Michael Development Manager
Ben Allison
Ben Allison Technical Lead
Paul Goertzen
Paul Goertzen Senior Developer
Dave Russell
Dave Russell Lead Developer
Tyler Weeres
Tyler Weeres Lead Developer
Leigh Baleja
Leigh Baleja Developer
Elijah Reale
Elijah Reale Developer
Geraldine Schweden
Geraldine Schweden Developer
Harpreet Singh
Harpreet Singh Developer
Ian Comeau
Ian Comeau QA Specialist
Marc Alonzo
Marc Alonzo Senior Front-end Developer
Nick Dronsfield
Nick Dronsfield QA Specialist
Brandon Harvey
Brandon Harvey DevOps Engineer
Noel Anstey
Noel Anstey Developer
Duncan Anderson
Duncan Anderson QA Manager
Chelsea Li
Chelsea Li Junior WordPress Developer
Drew Miller
Drew Miller DevOps
Alec Jones
Alec Jones Junior Developer Co-op
Marketing

The Style

Angela Heald
Angela Heald Director of Marketing
Jennifer Stoldt
Jennifer Stoldt Head of Online Growth
Shannon Potts
Shannon Potts Content Specialist
Kyla Steeves
Kyla Steeves Copywriter
Paul Kovacs
Paul Kovacs Events & Projects Coordinator
Chris Stewart
Chris Stewart Visual Designer
Jessica Izard
Jessica Izard Marketing Specialist Co-op
People Operations

The Care

Susan Aili
Susan Aili People Operations Manager
Sierra MacTavish
Sierra MacTavish People Operations Assistant
Finance

The Numbers

Terri Lawrence
Terri Lawrence Accounting Manager
Karin Kwan
Karin Kwan Controller
Beverly Armstrong
Beverly Armstrong Billing Specialist
Nahid Ahmadi
Nahid Ahmadi Billing Specialist
Bobby-Joe Zieberg
Bobby-Joe Zieberg Junior Accounting/Billing Specialist
Product

The Dreamers

Stephanie Brachat
Stephanie Brachat Director of Product
Ravenna McColgan
Ravenna McColgan Product Manager
Demetre Papaiakovou
Demetre Papaiakovou Product Designer
Keighley Kodric
Keighley Kodric Product Designer
Emily Burke
Emily Burke Product Manager
Sales
Sales

The Influence

Alex Mereeb
Alex Mereeb Director of Sales
John Tedham
John Tedham Sales Representative, SMB
Kate Wright
Kate Wright Sales Representative, SMB
Paul Ruta
Paul Ruta Sales Representative, SMB
Sam Sall
Sam Sall Sales Representative, SMB

Our Infrastructure

To deliver maximum reliability and performance, Checkfront operates on a distributed network with data centers in five geographically diverse locations, including the United States, United Kingdom and Asia. Our data centers are high-speed, redundantly powered state-of-the-art facilities.

For more information see our security center or network status page.

Butchart Gardens Image Butchart Gardens

Our Secret Sauce

It may sound cliché, but it’s the relationships that we build with our customers that inspire us every day. We get the pleasure of working with business operators big and small, around the globe, who have decided to do what they love. We get to help them achieve their goals.

To top it off we get to work in one of the most beautiful places on earth, with a team that truly cares about their product. Every day.

Travel & Tourism

 Read Our Blog

July 17, 2019 How to Team Up With Local Tour Operators and Thrive Want to collaborate with your neighbours? Check out these co-marketing ideas that you both can benefit from. Read More
July 2, 2019 Tour Guide Do’s and Don’ts for Cultural Sensitivity Find out how to make your tours enjoyable for everyone with cultural sensitivity. Read More
June 25, 2019 Checkfront + Reserve with Google: Helping Travelers Book “Things to Do” While Searching Reserve with Google is here! Start taking bookings on Google Search, Maps, and Assistant with Checkfront’s new integration. Read More
June 20, 2019 How to Sell Your Tours and Activities on Google Posts Are you using Google Posts for tour promotions and discounts? Find out why you should and how to set one up. Read More
June 18, 2019 Are Your Guests Craving Hyper-Personalization? Hyper-personalization is the new buzzword in travel. Learn how you can apply it today for a better guest experience. Read More
June 6, 2019 How to Attract Travelers with Google Maps Marketing Find out how Google Maps marketing can get your tours and activities on a traveler’s itinerary. Read More
May 31, 2019 What You Need to Know About Arival Bangkok 2019 Heading to Arival Bangkok 2019? Get familiar with what’s happening there, so you can make the most out of the event. Read More
May 28, 2019 Why Digital Waivers Are a Must-Have For Your Business Discover all the ways digital waivers improve the check-in process, and enhance the guest experience. Read More
May 23, 2019 Is Your Booking Fee Leading to Cart Abandonment? Are you letting a booking fee turn away business? Find out the real damage a commission causes. Read More
May 9, 2019 What Solo Travelers Want for In-Destination Experiences Want to tap into the solo travel market? Find out what tours and activities solo travelers enjoy. Read More