Support Guide

Conekta Payment Gateway

  1. Setup in Conekta
  2. Setup in Checkfront
  3. Testing the Integration
  4. Processing a Refund

 
 

Where do I access this in Checkfront?
You can configure the Conekta payment gateway via your menu bar at Manage > E-commerce

 

354Conekta is one of the most popular payment gateways in Mexico. Customers can make payments via credit, debit, cash, and interest-free deferred payments from banks like Banorte, Santander, Banjercito, HSBC, and many more. International customers can also pay with a credit card just as easily. Conekta is PCI-DSS certified, meaning that your customers’ payments are always safe and secure.

A really cool feature offered by Conekta is the ability to offer a subscription based service for charging customers on a pre-set timescale in multiple payments. This feature can be accessed using the developer API. You can also use one-click checkout and other apps which take advantage of secure tokenization methods to ensure that no actual credit card numbers are ever stored in a compromising manner. Conekta has a sandbox mode with which you can test their plugins to see what will work for you.

Conekta charges a small commission on every sale and makes deposits into your bank account every two days. They are currently only available to businesses incorporated in Mexico with access to Mexican bank accounts, but can process credit card charges from anywhere in the world.

Setup in Conekta

There isn’t really any setup to perform in Conekta per se, but you do need to access the online portal in order to obtain some API credentials that must be entered into Checkfront.

Log in to your Conekta account and locate the Developers section in the left sidebar. In here, you’ll see a link labelled API Keys. Click on this.

 

Conekta-API-Keys

 

There are two types of API keys that can be generated for use in Checkfront. In order to test the integration in Checkfront without the need to use real, live credit cards, you should generate the sandbox mode keys. You will need a Private Key and a Public Key, as seen in the image above.

When you’ve completed your testing in Checkfront, and if you haven’t done so already, you can activate your Conekta account (in the Conekta backend) in order to obtain the Production Keys.

 
 


 

Setup in Checkfront

The setup in Checkfront is very easy. All you need to do is navigate to Manage > E-commerce and click on the Conekta tile in the Payment tab. This is the first tab that appears on the screen, so you shouldn’t need to select it.

 

Conekta-Activate

 

From here, enter the API credentials you obtained from your Conekta account and click Activate.

Conekta should now be successfully integrated with your Checkfront account and you will see it listed under your list of enabled payment gateways.

 

Conekta Enabled

 

 


 

Testing the Integration

Now that the integration is complete, it’s time to test it! Create a booking in your Checkfront account and use any credit card to process a payment. Remember, if you’re working in sandbox mode, no charges will actually be delivered to the credit card.

For your own peace of mind, there is a fake credit card number you can use to process your test transaction(s). This is as follows:

Name on Card: Whatever floats your boat!
Card Number: 4242424242424242
Expiry: Any date in the future
CVC: Any 3 digit number

 

Conekta Process Payment

 

After clicking Process, the payment should complete and you will see a copy of the booking invoice with the payment applied. A quick look in the invoice Transactions tab will confirm this.

 

Conekta Transaction Log

 

Within this view, you’ll notice a Details button next to the payment details in the table. If you click on this, you’ll see a pop-up window appear with additional details on the transaction. This includes a transaction ID with confirms the transaction was processed successfully.

 

Conekta Transaction Details

 

You can now be confident that the payment gateway integration with Conekta is properly set up and ready to take live transactions.

Don’t Forget!

Don’t forget to obtain your Production Keys from Conekta and enter them into Checkfront before taking live transactions. If you don’t do this, you will not be able to collect any revenue from your customers. You must also set your Conekta account to production mode too!

Don’t forget to obtain your Production Keys from Conekta and enter them into Checkfront before taking live transactions. If you don’t do this, you will not be able to collect any revenue from your customers. You must also set your Conekta account to production mode too!

 

Conekta Sandbox

 

 


 

Processing a Refund

Next to the details button in the Transactions tab, is the Refund button.

 

Conekta Transaction Log

 

Click on this to open up the refund box.

 

Conekta Refund (1)

 

The full amount of the invoice will be presented for refund, or you can change this to a smaller amount if you wish. Since Conekta uses tokens for storing payment details, you do not need to obtain the credit card credentials from your customer again. The payment card should be shown in the drop-down field below the refund amount.

Click Apply to process the refund.

The Transactions tab will now be updated to reflect the refund you just processed.

 

Refund Processed