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training checklist

The front desk training checklist

Prepare your staff for an unbeatable experience.

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Accelerate your processes

This checklist can help prepare your staff to take, manage, and welcome bookings as efficiently as possible. But most importantly, you can learn tips on how to create a memorable experience for guests.

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Download your Guide To Online Reviews

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Things you will learn:

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Taking bookings

Selecting items, entering guest information, and accepting payment.

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Managing bookings

Adding items, cancelling bookings, and issuing refunds.

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Welcoming bookings

Getting ready ahead of time, and checking in guests.