training checklist
The front desk training checklist
Prepare your staff for an unbeatable experience.
Accelerate your processes
This checklist can help prepare your staff to take, manage, and welcome bookings as efficiently as possible. But most importantly, you can learn tips on how to create a memorable experience for guests.
Things you will learn:
Taking bookings
Selecting items, entering guest information, and accepting payment.
Managing bookings
Adding items, cancelling bookings, and issuing refunds.
Welcoming bookings
Getting ready ahead of time, and checking in guests.