Improve Your Reviews With Guest Feedback
Learn the secrets to earning more 5-star ratings using the Guest Feedback Loop Strategy.
Read happy reviews every day
Deliver the best possible experience by finding out what really matters to your guests, all while inspiring them to write raving reviews.
The Guest Feedback Loop
What you’ll learn in this course:
How to measure guest happiness by setting up a short survey that’ll prompt them to share their opinion.
How to track guest feedback automatically in two different ways and identify trends for pain points and praises.
How to prioritize tasks and deliver feedback to your guides in an uplifting, supportive, and actionable way.
How to train your guides to ask for online reviews and show your appreciation with a thank-you email.