Chat and email integrated.

I have no way to integrate a basic chat function into your system. So I am using chat on zoho, email on outlook and then I have to bring it all over to this system, retype it all, and then email it to myself and then the customers. Its hellish. PLEASE add some way to integrate these services. 

Comments

  • Hi, @SocialSirens,

    Thank you for your continued engagement with the Checkfront Forums.

    I've done some digging and have found an ongoing Feature-Request for us to integrate with a chat system directly through Checkfront and have attached your account information to the list of requesters.

    While I don't have an ETA for when this could be added to Checkfront I would be happy to update you if any further information comes my way regarding this.

    If you have any further questions in the meantime, please don't hesitate to reach out to us at support@checkfront.com and we would be happy to help!

    All the best,

    Ethan

    Technical Support Specialist

    Checkfront | www.checkfront.com/contact | Email: support@checkfront.com

  • We use Freshdesk as the ticket email system and chat facility - its free for most of the basic functions but would be great if it was linked to Checkfront.
  • AngelaAngela Checkfront
    Hi Northern_Steve,

    Thanks for your interest in this request!

    I've gladly gone ahead and added your name to the related feature request.

    Cheers!

    Angela
    Technical Support Specialist

    Checkfront | www.checkfront.com/contact | Email: support@checkfront.com

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