Feature requests
Hi all,
I see some great feature request ideas on this forum and can see it applied to many business owners across many industries.
I have read the protocol for how feature requests and understand that it has to be a request that can be applied to a majority of Checkfront users.
However I find every time new updates are released not many of these wonderful ideas are implemented.
Is anyone else feeling like this?
I see some great feature request ideas on this forum and can see it applied to many business owners across many industries.
I have read the protocol for how feature requests and understand that it has to be a request that can be applied to a majority of Checkfront users.
However I find every time new updates are released not many of these wonderful ideas are implemented.
Is anyone else feeling like this?
Comments
It's incredibly frustrating.
Thank you for the reply.
I am very sorry it does not feel like your requests are being addressed. As Angela mentioned, all requests we receive are passed along to our development team. But this does not mean that all requests will be implemented, and we can never give a timeline on when a feature may be added. And for every new feature, we need to consider how this will affect all of our clients.
Even something that seems like an obvious and simple improvement may have negative impacts on others. The variety of businesses that use Checkfront means there is often never one perfect solution for everyone.
However, new features and improvements are constantly being added. You can see a small amount of the requests we receive on the forums here, but we have thousands of clients, most of which do not use the forums. But every request is seen and recorded. Unfortunately, the sheer number of requests we receive means it is impossible to address them all in a timely manner.
I know this doesn't make it any less frustrating, but I hope it helps put a bit of perspective on this. And just let me know if you have any questions.
All the best,
Chase - Checkfrotn Support Team
We are asking for some transparency into your road map, both functional and defects, and hopefully some input. We are doubling our business with a 2nd location next month and after 2 years, I still can't run a proper financial Income report and I still have no idea when I will be able to do that. That is a "Problem" and is causing us to actively be looking elsewhere because I am very nervous at the moment. This is not some android app developed by a 20 year old kid that does what they think is cool. This system IS our business and when it can't provide the basics, we have no business.
Thanks for listening.