Salesforce Plugin Update

JasonJason CEOCheckfront
edited July 2013 in News and Updates

There has been a recurring issue with our Saleforce integration that would have it lose connection to the salesforce platform, and it would be unable to regain / re-authenticate... forcing a manual reconnection in the Checkfront admin.

We've identified and resolved the issue and are no longer seeing connection drops with Salesforce (these would be visible in your activity log as errors).  If you have the Salesforce plugin installed, please reactive it.  You can do this by going to you Add-on section in Checkfront, searching for and click-on on Salesforce.  Click Deactivate, then reopen, and click Activate.

This will redirect you to Salesforce for a moment and then back to Checkfront.  Check the options you want (Create Lead, Contact, Event) and the Update.  A test booking should confirm the re-connection.  You should not have to re-install the Checkfront module in Salesforce.

If you have any questions feel free contact
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