Make Last Name Mandatory

Checkfront has a clever bit of logic that allows clients to enter a "Customer Name" but it actually stores the name in two separate fields "First Name" and "Last Name". 

However, occasionally we get a booking made with a single name which is confusing as we sometimes end up with multiple bookings from clients with the same name (eg Peter). 

It would therefore be helpful if, when a customer or member of staff makes an entry in the Customer Name field, Checkfront could have an option to enforce entry of both a First and Last Name - or at least give a suitable prompt to request that the customer enter two words of at leat two characters each.

Comments

  • AngelaAngela Checkfront
    Hi SteveV,

    Thanks for your feedback!

    It currently is possible to separate out the first and last names in the booking form and require that both be entered separately when a customer books.

    At Manage > Layout > Booking Form, instead of using the system field with the ID of 'customer_name', you can archive this field and create two new fields to represent the first and last name, using the system IDs of 'customer_first_name' and 'customer_last_name' respectively.

    Both of these fields can be made to be required in their Options tab, as well.

    I hope this helps!

    Angela

    Technical Support Specialist

    Checkfront | www.checkfront.com/contact | Email: support@checkfront.com
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