unavailable item times appear to be overriden on customer side?

My system is set to default status as unavailable for all inventory due to a varied schedule. All of the times have been added manually per day for each inventory. Yesterday something happened and now the back end is still showing correctly but the customer side is showing 12 timeslots available (when only 1 is available). Any ideas? Has their been a system update that had thrown everything out?

Thanks

Comments

  • BrittanyBrittany Checkfront
    Hi @ullswaterswimplace,

    Thanks for your question!

    Looking at your account, it appears that the general cutoff rule item event it pushing those other undesired dates/times open. Instead, you could remove this item event and add a cutoff rule to the default ruleset. Please note, you'll have to consider changing your few day-allocated items to timeslots for this to work.

    Please check your email inbox as I've sent a more detailed response to you there.

    I hope that helps!

    Have a great day,
    Brittany
    Technical Support Specialist & Operations Lead
    Checkfront | www.checkfront.com/contact | Email: support@checkfront.com
  • Thanks Brittany. Resolved.
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