Re: Pay a portion of the balance due


I have a group booking and they want to pay individually for their share of the balance due. Normally when people click on the balance due link on the invoice, it takes them to the payment screen with the full balance amount - they cannot amend the amount they want to pay.

Is there anyway that they can amend this amount so that they only pay a portion of the balance due?

Many thanks in advance


  • Hi Niamh,

    Thank you for reaching out today! At this time we don't have the ability to send out an invoice to charge only a specified amount. There are two ways you could get around this;

    1. You could create a booking for each of the guests and send them each an invoice to pay. Then on the main booking, you could record the payment as a POS transaction. The best way to create the invoices would depend on your configuration, but you could make a staff-only dummy item made only to book the guests, or you could allow over-booking for staff only.

    2.  If you are able to contact the guests, either in person or over the phone, you could apply a payment for a custom amount directly to the booking. This would require using a payment gateway that allows staff side payments.

    I hope that helps! If you email us at with your account URL, we would be able to provide more advice specific to your account setup.

    I hope you have a great day and happy bookings!

    Jay Coughlan
    Technical Support Specialist
    Checkfront | | Email:
  • Okay great, thanks for all the information Jay, I'll have a look at those 2 options.

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