Reservations that need to be confirmed before payment

How do I set up the reservations page so that customers must receive confirmation before their reservations are confirmed?

Comments

  • BrittanyBrittany Checkfront
    Hi MaryGrace,

    Thank you for your question!

    I may need some more insight into how your inventory would be affected by this booking flow.

    For instance, does this mean that if I were to book an item, it would only consume the inventory once you have 'confirmed' but until then remains available?

    If this is correct, you can set statuses to not lock (consume) inventory, however, this could increase the risk of overbookings. For example, you could disable inventory locking for 'Reserved' so that bookings that do not have payment initially automatically go into this status while not taking inventory and you would create a custom status called something like 'confirmed' that does take inventory and manually change the status of the booking and re-save once you have completely 'confirmed'.

    We have more information about statuses at the below link:
    https://support.checkfront.com/hc/en-us/articles/115004362293-Booking-Status-Introduction

    I'm looking forward to your reply.

    Warm regards,

    Brittany
    Checkfront Support Team
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