How to nest Filters?

We track Cancellation Reasons.  We have 3 fields to do this:
  1. Cancelled = Yes/No.  Default is No and it is only visible to Staff. And it is defined as a Filter variable.
  2. If Cancelled = Yes, then another field appears to track the Reason. We have several predefined choices. But we can't predefine every possible reason so we have an Other for 1 of the Reasons.  
  3. We then need to be able to pop up another Text field (Other Reason) to enter more text info to describe what the Other Reason is. 
But when I set up the Reason to "Add to Filter List" so we can display the additional Reason code, the Display When fields disappear and now it always shows up in the Create and Edit screen for a booking.

How do I do this?

Thanks

Comments

  • Hi TurismoCaNica,

    Thank you for reaching out to us! Right now Checkfront does not have multi-level Booking Form Field Filtering. At the moment you will have to hide both the "Reason" and "Other Reason" under the "Cancelled" field.

    We're always looking for new ways to improve our services to help your company make the most out of our software! I will add this to our internal Feature Request list so our Product team knows it's in demand. Just a note this isn't a guarantee the feature will be added, but the more people who ask for it, the more likely it will be integrated.

    Thank you for your input. If you have any more questions or concerns, feel free to let us know either here on the forums, or by emailing us at Support@Checkfront.com.

    I hope you have a great day and Happy Bookings!

    Jay - Checkfront Technical Support Specialist
  • What would be even better is a built in way to track cancellation reasons as also suggested here: https://www.checkfront.com/forum/discussion/comment/4305/
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