Disconnecting Google Apps domain from previous account

Hi,

I've been testing Checkfront out for use on a site using the free 14-day trial. After an extended vacation, however, I am finding that my checkfront account is no longer available to access. My first thought was "no problem, it was only test data, I'll just make a new trial account to finish my testing and continue."

Not so. I find that after making a new account (with a similar but different Company ID), the Google Apps integration, which is the crucial feature I was previously testing out, is still linked to the old Company ID and inaccessible using the OpenID login link/function provided via Google.

I am currently trying to get in touch with support, but I fear my free trial account status will exempt me from their assistance.

Does anyone have any advice or perhaps a alternate link to use to access the checkfront Google Apps configuration?


Currently Google presents this link:

https://www.checkfront.com/openid/?app=google&domain=semper-fit.net

which in turn redirects me to:
https://semperfit.checkfront.com/login/?oid=xxxxxx&authid=xxxxxxxx&tab=&email=my@email.address

when I actually should be ending up at:
https://semperfitnet.checkfront.com/login/?oid=xxxxxx&authid=xxxxxxxx&tab=&email=my@email.address

Comments

  • JasonJason CEO Checkfront
    Hello 

    We've opened up a ticket to replace your old id with you new one and will make sure your account doesn't expire in the mean time.

    Thanks,
    -Jason
  • Thank you for your reply Jason!

    I'm glad to see that you guys are so responsive!

This discussion has been closed.