Checkfront Resources
for COVID-19

Not sure how to handle your Checkfront account during COVID-19? Let us help.

A Message from Checkfront CEO, Jason Morehouse


Like all of you, we have been watching the fast-changing situation closely, and the impact to this industry we all love so much. We want to assure you that we are more committed than ever to meeting your needs and communicating with you transparently, even as our team has moved to fully remote to support social distancing efforts in our local communities.

We know some of you might be facing unusually high levels of cancellations and decreased bookings as the impact of the novel coronavirus (COVID-19) on the travel industry continues to unfold. As such, we have curated suggestions on ways to use your Checkfront system to support your guests, present and future, during turbulent times.

If your business is suffering right now, please reach out to us and let us know. We will work tirelessly to support you during these trying times, and help you to navigate the uncertainty of COVID-19.

You, our community, matter to us. Now, more than ever, let’s take care of each other and show the strength of our industry as we weather this storm together. We look forward to seeing in-destination experiences thrive, as before, in the near future.
Jason Morehouse
CEO, Checkfront

From Checkfront

Local Marketing Guide for Experience Providers

Learn how to reach a local audience and get bookings right away after reopening from those who are just around the corner.

How to Handle Booking Cancellations & Refunds During COVID-19

Read what Checkfront recommends as best practices in the platform for booking cancellations and refunds.


Read the most commonly asked questions and answers regarding Checkfront and COVID-19.

Trusted from Around the World

Marketing Against the Effects of the Coronavirus

Not sure what to do about marketing during the coronavirus era? Download this free e-book from the Tourism Marketing Agency with advice on gift cards, SEO and content strategies, staycations, and more.

Tourpreneur Podcast: How Tour Operators Can Prepare For The Impact of Coronavirus On Our Businesses with Peter Syme

Tour Industry Veteran Peter Syme offers Tourpreneur host Shane Whaley and his listeners a battle plan to deal with the impact of the Coronavirus on our tour business.

Arival Town Hall: Coronavirus Pulse Study and Open Discussion on How Operators Are Responding

Arival has been conducting a survey of the impact of coronavirus since March 8. In this Arival Online event, Arival CEO Douglas Quinby walks through key findings and discusses them with leading tour and activity operators.

Unsure how to handle your Checkfront account during COVID-19? Let us help.