Checkfront is seeking self-motivated Client Support Specialists to support our popular cloud-based booking and e-commerce application. We are headquartered out of Victoria BC, Canada, and although our search is focussed on local candidates, we will consider talented individuals in other time zones. Checkfront encourages a work-life balance, aligning staff with goals that are mutually beneficial.
Our Support Specialists are required to respond to customer requests by email, live chat and phone. Preferred candidates for this position will demonstrate excellent written and verbal communication skills, good technical knowledge of SaaS environments with past technical support experience, and be people-friendly. Ideal candidates will also demonstrate their ability to work well under pressure and their superior time management skills with attention to established customer response times.
Applying for a remote role requires a quiet closed-door office, high-speed internet and an unshared desktop / laptop with current OS.
Please include a list of any relevant projects / applications / websites / jobs you have contributed to, and what your role was.