How to: Save Time by Creating Software Training Videos for your New and Seasonal Staff

by Shannon Roche

Gearing up for a new season means training your staff as quickly as possible. One of the best ways you can save time is by creating training videos for the software you use. These days, almost everyone in the workforce knows how to use a computer —  it’s the software they might be unfamiliar with….

How Checkfront Helped Wildplay Element Parks Expand Internationally (Video)

by Shannon Roche

Transcript: My name’s Nathan Cooney, I am the Director of Operations for Wildplay Element Parks and what brought me to Wildplay was the outdoor experience of it, I wanted to get out from under the fluorescent lights and do something and I really like the guest experience part of what we do. So Wildplay has…

Case Study: How Eagle Wing used Checkfront to become a Leader in Sustainability

by Shannon Roche

    Eagle Wing Whale Watching Tours was conceived in the early 2000s by longtime tourism professionals Brett Solberg and Jeff Lamarche, who shared a dream to create a wildlife watching venture with a focus on environmental sustainability. Situated right on Fisherman’s Wharf in stunning Victoria, B.C., their vision is now a reality. They hold…

Growing Your Tour Business with OTAs (Online Travel Agencies)

by Shannon Roche

Online Travel Agencies (OTAs) typically grew roots for the flight and accommodation industries, but there’s been a fast growing shift towards tours and activities. Not only are some OTAs completely dedicated to offering Tours and Activities, well established flight/accommodation OTAs like Expedia have opened up branches to cover the increasing traveler demand for ‘Things to…

6 Lessons on Creating the Perfect Vacation Package

by Shannon Roche

We previously wrote about how Drake Bay Getaway Resort won 2015’s Boutique Hotel Awards and owner/operators Yens Stellar and Patrick Ludwig attribute their success to paying attention to the finer details (and a little help from Checkfront!). We’ve collected 6 lessons on how to create the perfect vacation package, learned from Drake Bay Getaway Resort….

Checkfront Spotlight: Drake Bay Getaway Resort Wins Boutique Hotel Award

by Shannon Roche

Yens Steller and Patrick Ludwig are the owners and operators of Drake Bay Getaway Resort. Both are young entrepreneurs with engineering backgrounds from Seattle, Washington. They were inspired to leave these demanding jobs and follow a passionate dream, so, they set out and found a spectacular sustainable location in Yen’s home of Costa Rica and…