Checkfront Adds Viator Integration

by Angela Heald

When booking a tour or activity online, many travellers feel like they may be jumping into the great unknown. In most cases (especially when traveling to an unfamiliar place), they’re taking a bit of a leap of faith, trusting that the operators are legitimate and that the activity will pan out as advertised. One way in…

Introducing Checkfront + Expedia Local Expert™

by Angela Heald

Expedia Local Expert gets your tours and activities sold on distribution channels around the globe by local experts

Checkfront Awarded Product of the Year at the 2016 VIATEC Technology Awards

by Angela Heald

It’s no secret that we love our hometown of Victoria, B.C., and we are not alone. Some of Canada’s best and brightest technology companies call Victoria home, and the tech industry is thriving. VIATEC (Victoria Innovation, Advanced Technology, and Entrepreneurship Council) acts as the beating heart of our technology sector, working to grow and promote…

Checkfront Spotlight: Sapa Sisters on Using Your Business to Create Lasting Social Impact

by Angela Heald

Sapa Sister Gom with her daughter Our spotlight this month is on Sapa Sisters, a trekking company in Mung Hoa, Vietnam. General Director Ylva Lindberg describes, “Sapa Sisters is a social enterprise, entirely owned and run by women. All guides are from the minority group Black Hmong.” She goes on to explain, “Hmong highlanders face…

Unique Benefits Your Seasonal Employees Will Love

by Angela Heald

If you want to run a successful tourism business, you can’t just focus on the bottom line; you should also strive to make your tour or activity company a fun, engaging place where people will want to work. This can sometimes be difficult when you’re a small business with seasonal employees, and can’t give traditional…

How to Hire Seasonal Employees

by Angela Heald

As a small business in the tourism industry, summer may very well be the most important season of the year for you. Ensuring adequate employees to handle your busy season can prove quite the challenge, especially with the limited resources that small tour operators, activity providers, or accommodation owners have to work with. To help…

4 Ways Businesses Can Target Millennial Travellers

by Angela Heald

Marketing your adventure business to millennials, tourists and locals alike, can offer a unique challenge with a lucrative outcome. A survey done by Mintel, a London-based market research firm, estimates that millennials, in the U.S., will have $1.4 trillion to spend by 2020, and in 2015, millennials passed baby boomers as the largest living generation….

3 Questions To Answer Before Picking a Niche for Your Tour/Activity Business

by Angela Heald

A niche can be defined as “a place or position suitable for a person or thing” or as “a distinct segment of the market”. So, what exactly does that mean for your tour or activity company? It simply means that you’ll define a narrow focus for your adventure business which will help you to target…

How to Create a Loyalty Program that Drives Repeat Bookings

by Angela Heald

One of the biggest challenges you may face as a tour operator or activity provider is generating new business and attracting more customers. The fact is, it’s much easier to sell to an existing customer than it is to acquire a brand new one. Developing a strategy to increase repeat bookings from your past guests…