All Discussions - Checkfront

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Multiple booking forms and customized booking forms

sacredrides — Sat, 12 Jan 2013 07:46:59 -0500

We get a lot of couple and group bookings for our trips, and we require a lot of information from our customers in advance of their trip (MTB skill rating, fitness rating, allergies, medical, diet, etc...). All of which is on the booking form, however this presents a problem when we get multi-person bookings. We currently have the booking form set up so that we've added additional fields for a 2nd person, but this presents a problem because a) it's a lot of unnecessary fields if someone is booking on their own and b) it doesn't work if we have more than 2 people on a booking (e.g. if we get 6 people on a booking)

It would be great if the system could generate multiple copies of the booking form for each person on the booking. That way, if it was just a 1-person booking, there would be only one set of questions, but if 2 or 4 people were on the booking then there would be 2 and 4 sets of booking forms respectively, 1 for each person.

Also, it would be super helpful to be able to customize booking forms based on individual items, so that we could ask questions that are specific to that trip. For instance, we have a surf and singletrack trip, and it would be great to ask customers if they have any surf experience. But this is just one of 23 trips, so we don't want to put that on the booking form since it's irrelevant to people booking one of our other 22 trips.

Cheers,
Mike Brcic, Sacred Rides

setting up memberships

danjns — Mon, 20 May 2013 09:30:10 -0400

Hi,

I need to setup memberships for a hockey coaching website. They have multiple sites (schools) that they run clubs at on different days.

I need to be able to setup every wednesday two sessions at one location, a junior session and a senior session. Each session lasts an hour and has 20 places.

I need people to be able to book the following:

one session at a time (£15)
monthly membership (£40)
termly membership (3 months - £90)

it needs to automatically take one of the places away from the following weeks if someone chooses a monthly or termly membership.

is this possible?

Export to Google Docs

rschmud — Fri, 17 May 2013 22:52:06 -0400

Not every device we use has Excel. It would be pretty convenient to export index and daily lists directly to the Google Drive cloud and create our reports there with shared access.

Tooltips on booking page

rschmud — Sun, 19 May 2013 16:20:11 -0400

I don't know how feasible this is or what the demand for it may be but I'd love to see the option of tooltips on the booking form. That way, if someone maybe isn't sure exactly what or why you're asking, there is a more detailed explanation accessible without cluttering the design.

For example: explaining that 'we're asking for a cell number only in the unlikely event we need to get a hold of you' or 'we need to know how many people will need transportation' when asking about group size.

Calendar Setting

John_Guerriere — Thu, 16 May 2013 21:37:22 -0400

Hi there,

I have Checkfront all set-up for my new business, but we will not be ready to take reservations until June 24th.

Is there a way I can make the booking form default to June 24th? Then once we launch I will change it to TODAY+1 day.

I
created an Event showing all item as unavailable, but it created a bit
of a usability issue by having to sift through a list of unavailable
inventory.

Thanks in advance!

-John

Override Booking Minimum Rule if only option is less than minimum requirement

MWickert — Wed, 15 May 2013 11:21:31 -0400

Business Case:

A bed and breakfast has a three night booking minimum during the high season (June-August). For room A, customers have booked the room for a particular week on the following nights: Tuesday-Thursday and Saturday-Monday. Both reservations meet the threshold rule for the "three night minimum. However, there is one night open in between these reservations (Friday night).

Currently, a customer attempting to book that open night will not be able to, due to the rule requiring the three night minimum. The only option is for the customer to call and have a staff member book it for them (assuming the rule is configured to only apply to the customer).

Proposed Functionality

User searches for room (item) and discovers one night available
User requests to book the night
System checks the booking request against the applied rule (eg. three night minimum) ahead of the requested date, and prior to the requested date
If there are the required number of nights available after the requested date or before the requested date, the system enforces the rule, requiring the user to add additional nights
If there are no nights available either before the requested date or after the requested date, the system allows the user to book below the minimum required by the rule.

Different Notifications for Existing Customers

MWickert — Wed, 15 May 2013 11:07:46 -0400

Business Case:

Bed and Breakfast that currently sends a different confirmation email to returning guests. The specific verbage in the email is intended to make the returning guest feel welcome and remembered (build additional loyalty).

Proposed functionality:

Customer locates and books a room (item).
System checks booking details against customer database.
If customer is NOT found in the database, system sends notification "A" "New Customer Confirmation"
If customer IS found in the database, system sends notification "B" Returning Customer Confirmation"

Thanks!

MW

Paypal and Reservations

koopar — Mon, 22 Apr 2013 01:06:29 -0400

Hi i'm trying to use checkfront just to reserve, then send an invoice with a paynow paypal link on the invoice once the booking is approved.

Paypal, bank Transfers and Cash are all valid means of payment, just wanted to give the customer the choice instead of forcing them to the paypal site.

If this is possible from the invoice, can you pass the amount to paypal? Does anybody know how to or have done this.

Thanks.

EPOS like system to add non date based items to invoices

edwardhewett — Sat, 11 May 2013 06:17:53 -0400

Please could we add a method to add items like food and drink to invoices. At the moment this is impossible as it all needs to be date based

Language - multiple language packs?

wdarrinb — Sun, 27 Jan 2013 11:04:28 -0500

I would love to see the ability to mix language packs! I know it's in the works... is there an ETA. Or a way that you could "share" inventory between two different accounts example if you have one in English and the other in Spanish.

API example

nazar — Thu, 09 May 2013 15:10:37 -0400

When we are trying to run under Win7 provided API example with code like this (we replace with **** our API details):

$Checkfront = new Checkfront(
array(
'host' => '***************.checkfront.com',
'consumer_key' => '************',
'consumer_secret' => '********************',
'redirect_uri' => 'oob', // Enter redirect url, or oob
'refresh_token' => '',
)
);

it returns the following error:

Error:
array (
'curl' => 'SSL certificate problem: unable to get local issuer certificate',
)

How would we deal with it?

Thank you

Notification based on 'created' date

rschmud — Sun, 28 Apr 2013 15:27:20 -0400

For marketing purposes more than anything else, I would really love to be able to set up an annual reminder notification based on the create date rather than the booking date.

Google Analytics Process Update Required - [RESOLVED]

sporkmarketing — Wed, 14 Nov 2012 16:53:45 -0500

I've reviewed the instructions here: http://www.checkfront.com/support/google-analytics/

and I've found what I believe is an error that results in erroneous Google Analytics (GA) tracking when the WordPress plugin widget is used.

Essentially, the issue breaks down like this:

- Visitor hits the main site (banjobilly.com) and begins a GA session

- The main site must have _setAllowLinker set to true, and _setDomainName can be set to anything (setting it to 'none' is pointless as far as I can tell, as GA sets the domain name to something regardless...it's not as if the cookie can be used by any domain just b/c we choose 'none')

- When the user views the checkfront booking widget, the content is loaded in an iframe. However, this iframe isn't loaded using GA's recommended procedure, so the current GA session data isn't transferred to the iframe

- What's more, because the iframe doesn't load any Google analytics tracking code, no session can continue inside the frame

- Because no session can continue inside the frame, completion of "step 1" in our checkout process - i.e. clicking on "continue" after filling out the booking form - isn't something we can track

- Since clicking on "continue" takes the user to a branded sub-domain page on checkfront.com that ALSO doesn't have Google analytics tracking code (and why would there be when the iframed content doesn't have GA tracking, right?), whatever GA session data we have on the user (i.e. medium, source, conversion funnel, etc.) is officially closed on our site as soon as they click "continue"

At this point, the usefulness of our ecommerce data falls off quite a bit

- If/when the user begins a new GA session on the thank you page (aka payment completed page), the new session shows that the traffic source is "direct", then associates the ecommerce data with a direct visitor that only looked at one page

Basically, we end up with a Google Analytics account that tells us the only traffic that converts is "direct" traffic, that we have a landing page that converts at 100%, and we have no conversion/ecommerce data specific to the proper session that began just a few moments earlier.

While I'm no expert on cross-domain tracking, in the last few months I've worked on this for a few clients. Quite frankly, I'm amazed at the lack of emphasis on this problem with most 3rd party cart providers. They simply don't seem to care that their users can not collect highly actionable ecommerce data in GA because of a lack of compatibility on their system.

However, I know that Checkfront is different, as you guys have attacked problems people have brought up in the past.

I hope you can come up with a solution for this one too.

Ideally, we could add our GA tracking ID in the Wordpress plugin settings area, then your plugin could pass this ID to the iframed page ( along with the proper _getLinkerUrl syntax, see https://developers.google.com/analytics/devguides/collection/gajs/gaTrackingSite#trackingIFrames ), then the iframed page could pass the ID to the payment page, and then finally onto the booking completed page.

Questions? I'm happy to put this in a video too.

Reserved / Paid Status - Alert

Jason — Wed, 01 May 2013 13:25:32 -0400

Hello,

For a period of time last night, starting around 11PM PST, to 4:30am PST, there was an issue with bookings showing up as RESERVED, when in fact they were PAID. Payments would have gone through the payment gateway as usual and the booking would have been created, but the transaction would not have been recorded in the transaction table.

We are working to find the affected bookings and query the payment gateways to re-associate the transaction. You can however change the status of any bookings you know are paid to PAID in checkfront and a Manual / POS transaction will be recorded.

The cause of the issue is still under investigation, but is related to database locking on the transaction tables. Our last software update was April 19th.

We apologize for the inconvenience.

-Jason

Agree to terms Check-box

John_Guerriere — Tue, 30 Apr 2013 18:53:41 -0400

Hi There,

I found this question but it was not answered. This is the same question I have.

"What is the best way to add a link to "terms of service" or "agree to
terms" into the Field Editor. I have added an Agree To Terms checkbox
custom field that is required; but without a link to the details, there
is nothing to agree to."

Thanks

John

Feature Request....More complex Alias rules

John_Guerriere — Wed, 01 May 2013 08:00:50 -0400

Just wanted to make sure this found its way to the product manager.

Love the product. Just want to add a +1 for more complex alias rules. 1-N or something like that.

My scenario is I rent a boat out using blocks of time.

8AM-noon (if selected 8AM-5PM unavailable)

1PM-5PM(if selected 8AM-5PM unavailable)

6PM-9PM

8AM-5PM (if selected 8AM-Noon and 1PM-5PM unavailable)

For now I am implementing with just a 1/2 day option so the 1-1 works and this is more than good enough for now.

Thanks again - it is obvious you guys have a passion for software excellence.

-John

What are the Premium Addons

John_Guerriere — Wed, 01 May 2013 07:08:01 -0400

Hi there,

I am deciding on which version to buy. I see that Pro has Premium addons, but I can't not find a list of what those are. So, what are the Premium Addons?

Thank you.

-John

Calendar widget

Newbie — Wed, 01 May 2013 06:58:56 -0400

Is there any way of creating different shades of color within the calendar widget to show degrees of availability? I.e., black for no availability, gray for some availability, white for total availability.

Calendar size and othe items

John_Guerriere — Tue, 30 Apr 2013 21:35:57 -0400

Hi there,

So glad I found something that addresses my requirements!

Down to the "make ti pretty" stuff.

Here is my testing page:
http://partyboatcharleston.com/checkfront/

I would like to reduce the size of the calendar widget, change the color, and move the items up so they are to the right of the calendar widget.

How much flexibility do I have on this page? Can I add custom CSS?

This is all nice to have at this point, but so no biggie if this is fixed.

Great product. Nice to see well written software!

-John

List of parameters for Shortcodes for the wordpress plug-in

John_Guerriere — Tue, 30 Apr 2013 19:11:41 -0400

Hi

I am looking for a list of the available parameters for the shortcode for the calendar. Are there more than the ones listed on the generator page?

Thanks in advance

-John

customizable staff email notifications by categories

Robin — Sat, 20 Apr 2013 06:30:00 -0400

Hi

We are selling tours and like to sell them soon in different cities (categories). So what we would really need for the (near) future would be a customizable email notifications for staff accounts related on the categories.

Two examples:

Case 1:
customer booked Tour 1/Category 1 >> automatic customized email notification >> Staff account 1

Case 2:
customer booked Tour 1/Category 2 >> automatic customized email notification >> Staff account 2

We think this feature could in general also help for a lot of other checkfront configurations.

Thanks and keep up with improving Checkfront! It is getting better and better...

Updated network status page

Jason — Tue, 23 Apr 2013 22:30:11 -0400

Hello,

We've changed the location of our network status page from status.checkfront.net to http://www.checkfront.com/status (please update your bookmarks).

This new page provides up to the minute monitoring of our network and will show any service bulletins, outages or maintenance windows. Wherever possible a notification will also be displayed when logging into your account for priority announcements.

General software updates can always be found @ http://www.checkfront.com/updates. As with our last release, major system updates will also be displayed when you log into your account.

Regards,

-Jason

Limit Purchase to Coupon or Voucher only

killerdesigner — Thu, 04 Oct 2012 14:55:46 -0400

There are scenarios where the ability to limit the purchase of items exclusively to voucher or coupon holders would be
useful. For example, we are offering an extremely discounted price for
buyers who purchase vouchers from third parties (i.e., Groupon,
LivingSocial, etc). We do not want any purchasers who do not have a voucher or coupon to be able to purchase these items.

The ability when setting up an item to have a checkbox to indicate redeemable only by voucher or coupon would be useful.

This also parlays onto the
Feature Request to have the ability to hide/show the price(s) of items.

Inclusive Tax Support (Beta / 2.8.5)

Jason — Fri, 05 Apr 2013 13:31:46 -0400

Hi all,

We've added inclusive tax support in our latest update. This will be useful for VAT based countries as well as Australia & New Zealand where the advertised price needs to include taxes.

You can create an inclusive tax under Manage / E-commerce / Taxes by checking the "Inclusive" option.

When this is enabled, you must adjust your item pricing to include taxes. When making a booking, customers will see that tax amount on the footer of the order summary, and then broken out on the Tax Invoice.

Your reports will list the taxes separately. If you are using the Xero add-on for your accounting, this update also includes changes to better support inclusive taxes with Xero.

Please note this is currently in a "beta" status while we gather some wider feedback from different locales. It's possible the functionality may change.

Not all of our network has seen the 2.8.5 rollout yet, so be sure and check the version number in the upper right corner while logged in (clicking on the version number brings you to the update center).

See: http://www.checkfront.com/updates

Bitcoin Payment add-on

JonR — Wed, 17 Apr 2013 17:51:17 -0400

I would like to see my hotel accepting bitcoin payments. I guess checkfront would be working on this if there is a lot of checkfront user demand. Any body else interested?

Discontinuing Moneybookers & Partner Accounts

Jason — Thu, 08 Mar 2012 05:39:28 -0500

Hi all,

* Our Moneybookers payment gateway has had continued problems over the past few months out of our control. We are suspending Moneybookers on all new accounts. Without further notice, if you are currently using Moneybookers we will cease to provide support for it by May 08 2012. The module itself will continue to be available to you on an 'as is' basis till August 08 2012. We recommend upgrading to an alternative payment gateway.

* Partner accounts were enabled on a handful of accounts on a beta level, but we'd like to go back drawing board on this one and review what will be the best fit all members. If you have partner accounts enabled on your system currently, we will be converting these into regular staff accounts with the equivalent permissions. Contact support if this is not already been done for you and stay tuned for an updated announcement on partner accounts. If you wish to share some ideas on how partner accounts would best fit into you business, please let us know.

-Jason

Discount on several items on the same booking

hifidunn — Mon, 15 Apr 2013 07:04:00 -0400

I would like to request that it is possible to make a discount that is applied to several items on the same booking.

We give a discount if a customer books all seats for a day. So if the customer books all seats several days we would like to be able to apply the discount on all days even though he adds them to the same booking.
As it is now he has to book one day and then make another booking for each day to be able to get the discount on all days.

I have talked to support about it, but I am adding it here in case others have the same request.

no answer from support?

hifidunn — Sat, 13 Apr 2013 08:18:22 -0400

Anyone else not getting any answers when writing to support?

More account permissions (authorities) needed

tarki — Thu, 11 Apr 2013 16:01:40 -0400

Hello Checkfront,

I think it is very important to have a couple of more very basic permissions for staff to be able to really benefit from the checkfront system and make it possible for the admin to delegate some duties to other staff without compromising security.

Here are my suggestion:

Modify bookings permission should be divided into a) Add items to bookings b) Remove items from bookings

Regards,

Tarki

SMS Notifications via Nexmo - Almost there, need help!

Asaad — Wed, 06 Feb 2013 12:45:48 -0500

So the following works as tested in the real world with my cell phone:

http://rest.nexmo.com/sms/json?api_key=[MY NEXMO KEY]&api_secret=[MY NEXMO SECRET]&from=[MY PHONE #]&to=[CUSTOMERS PHONE # FIELD]&text=[CHECKFRONTS MESSAGE]

However, i do not know how to proceed further with this because i am not familiar with checkfront's simple API. Every time i do something like this:

https://[MY COMPANY].checkfront.com/api/2.1/category&category_id=2

i need a "access token". Regardless to say i got no idea where that is and how that is generated.

What i am hoping to accomplish (in the notifications-->API screen) is to get a customer's NUMBER field and maybe a MESSAGE by checkfront, and POST it to Nexmo's URL. This will be done automatically because they make a deposit of $5 when booking and then the invoice status should automatically change to paid 1 day before the booking and hence this event will automatically be fired.

I am really very close to this and i know its very simple, and gone as far as i can. Any help would be great!

CUSTOM NOTES WIDGET IN DASHBOARD

Ugnius — Thu, 04 Apr 2013 00:11:05 -0400

It would be great if there was a widget for custom notes. A place where we can type any important information for our employees to see. For example, tell them about price changes, new items in our rental inventory, etc.

Thank you,

Ugy

ALWAYS DISPLAY ACTIVE RENTALS IN THE DASHBOARD BOOKING WINDOW

Ugnius — Mon, 01 Apr 2013 23:38:45 -0400

We've been "live" with Checkfront for two weeks now. Our associates love it and that fact that you added a feature request to the new update only 2 weeks after suggesting it makes us love you guys! :)

Today, on April 1st, we discovered a flaw in the dashboard booking window. (No this is NOT April Fools joke lol)

The Dashboard BOOKING window ONLY shows the current months bookings. We do a lot of rental transactions on weekends, so all the customers who came in to rent from us this weekend (end of Marach) and their rental is due back today (April 1st) simply "disappeared" from our dashboard window.

I would like to propose a feature request to ALWAYS DISPLAY ACTIVE RENTALS IN THE DASHBOARD BOOKING WINDOW. Only after the customer returns the rental and we change their STATUS to returned it can then go to archived mode and not appear in the booking window of the dashboard.

This also helps us stay organized and control our inventory to make sure all rentals come back on time!

Thank you,

Ugy

API Notification

jezwebb — Wed, 20 Mar 2013 09:30:31 -0400

Hi, I'm wondering if anyone has used API notification? I've set up the API examples, but can't see any documentation on handling API notifications. What I need to do is notify certain individuals by email only when certain items are booked, and getting a notification by the API would seem to be a good way to do this.

Does anyone have some working code examples as a start point?

Regards,

Jeremy.

ALERT/NOTIFICATION of LATE RENTAL RETURN

Ugnius — Mon, 01 Apr 2013 23:43:53 -0400

It would be great if in the dashboard booking window there would be a display of "DUE SOON / LATE RETURN"

Let's say if the customer DOES NOT bring back their rental gear back on time there would be a change in status OR a notification in the dashboard for employees that the customer is late on returning their rented gear. This is crucial to control inventory and make sure the gear is back on time if it's already reserved for someone else.

Thank you,

Ugy

ITEM ID/SKU - show on invoice

Ugnius — Wed, 27 Mar 2013 13:41:55 -0400

Allow the ITEM ID/SKU to be used as a variable when you customize your invoices and email notifications.

There should be a variable when customizing invoices for the ITEM ID to show up on the printed/email invoice. Maybe right under the item description where the date is, or next to the item.

We use the ITEM ID/SKU to add serial numbers of the gear we rent and printing the serial numbers right on customers' invoice is crucial to prevent fraud and make sure that the right serial # lens/camera comes back to our store.

Thank you,

Ugy

If there's any way to show this ITEM ID (serial #) on a printed/email invoice please let me know.

Date location field or a notes field

rhys — Mon, 01 Apr 2013 22:29:48 -0400

I run a training company and have found the need to set up 1:1 items:events to cover what I'm providing due to different dates and locations for events. A really useful feature would be allowing for location and start/end time fields in the events section or a 'notes' field where we could enter the location/date/time information.

Push to next available Booking Date

PureWebs — Mon, 01 Apr 2013 11:18:30 -0400

I believe this option will be helpful to many, in which a trip is auto pushed to the next available date (unless specified)

Currently if you want to define a date for your booking form to advance to you have to manually set it like this "[checkfront date=20130531 category_id=58]"

Now say that date passes you have to then remember to manually change the link to the next date you want to display.

An automated process would make life so much easier.

Up coming Items when no availability selected

PureWebs — Mon, 01 Apr 2013 11:12:34 -0400

I would like to put in a request for the fix to the way upcoming trips are shown in check front.

Currently on my site when I select a trip, and then select a date that is not a booking date, a list of upcoming trips is displayed, this is GREAT!!

But there are a few problems;

For some reason a few of these upcoming trips are not actually programmed into my system, I am not sure where the come from.

Secondly, the dates are displayed wrong and backwards. An upcoming trips date is displayed like this "May 16-12"

Does anyone else have these issues/ bugs? I would very much like to see this fixed.

Thanks

"Pre-Event Planning Diary" for each item

dlab — Mon, 01 Apr 2013 05:13:02 -0400

Would it not be great if checkfront offered a back-end supplier "Event Planning Diary" for suppliers ( operational managers/ office staff) to also keep track of all the planning associated with each item/ activity/ service sold...

If it's a Hotel, Dance Class, Bike Rental or Tour company; each "item" sold always have lots of tasks that need to be arranged to be able to run the 'service'.
List of things that need to be arranged / noted per item normally include:
- STAFF ( teacher / cleaner / tour-guide, etc)
- VEHICLE ( pickup service / airport transfer / which bike to rent )
- ROOM ( which venue/ room/ accommodation booked )

I do know that each booking have the option to add a "note"; but with group bookings it will be better to be able to link these 'daily planner' items to each item; and not individual bookings.

It will be great if we can move from a normal "paper-planning-solution" to a modern way to keep track of our daily organizational issues per item sold!

Color-code view / Sort of Items in Calender View

dlab — Mon, 01 Apr 2013 04:33:26 -0400

Love the checkfront-calendar view. But with so many items
departing/ happening on the same day... we find it difficult to see what
item / inventory has been booked on the current 'calendar view'.

Can it be considered to color-code the bookings at "Item/ Category" level? (similar to Google-calender)

Colors to indicate status of each booking is
great, but maybe less focus can be put on this in calendar view?

Although it is important to know which bookings have a "pending",
"confirmed" or "payment due" statuses; we feel the type of booking (SKU / Item
booked) is more important to see in the overall picture (calender view). Especially if you want to
look at the month's overview of items booked out - even if you rent out
rooms, sell tickets, or hire out items.

The iphone APP have the option to "SORT" the calender view; and this maybe a great solution for the desktop version too... Then the bookings per day is listed per item, and not just bookings per day. Would it be difficult to add the "sort" functionality to all platforms?

Multi-currency

Jason — Mon, 31 Dec 2012 03:40:11 -0500

Hello - we are looking at adding support for multiple currencies in a single account. Right now this is more for our own requirements, but we are interested if other accounts may have a simular request.

If so, do you invision the ability to set base currency rates within the pricing of an item, or a more simple approach of setting the currency per item?

Any feedback welcome.
-Jason

'Unavailable' instead of 'Sold Out'

urbanpirates — Wed, 07 Sep 2011 16:43:18 -0400

Would there be a way to add an 'Unavailable' or 'Closed' status to closed/unavailable items? The 'Sold Out' message shown to online customers is confusing them, they think we are open and sold out, but we are closed.

- Adam

Setup w shortcodes -- only see one, where are the rest?

lrom — Fri, 03 Feb 2012 17:36:12 -0500

Hi guys,
On the intro video when the guy sets up Checkfront, he scrolls down just below "create a booking page" he copies and enters multiple shortcodes -- I only see one shortcode offered on my page, so, as you can imagine, my pages are not showing up. I don't see anything on this in the docs. I have created categories, items and events -- i can see them on my reservation page -- but my customers cannot yet access them.

It would be great if Checkfront could understand TIME.....

Ugnius — Thu, 28 Mar 2013 22:52:54 -0400

Our company rents professional photography equipment per daily basis. To understand this feature request here is an attachment of our rental policy:

---------------------------------------------------------------------------------------------------

RESERVATIONS AND EARLY PICKUP:

Reserved equipment may be picked up between 3:00 pm and 5:30 pm the day before the beginning of the rental period and must be returned no later than 3:00 pm on the return day. Rentals returned after 3:00 pm will be subject to a rental fee for an additional day.

Example: equipment rented for use on Wednesday can be picked up after 3:00 pm Tuesday, and must be returned no later than 3:00pm Thursday to avoid being charged for an extra day’s rental. Weekend Rental, at one day’s rate, is from Friday 3:00 pm till Monday afternoon before 3:00 pm.

---------------------------------------------------------------------------------

For example: when making a booking for all day wednesday (as states in our policy above) our associates select wednesday in the calendar so the customer only gets charged one day rental fee. However, now in our booking calendar it states that the item is available Tuesday and Thursday. Even tho it already has left our store on Tuesday and it won't be available until after 3pm on Thursday.

It would be great if we could select Tuesday/Wednesday/Thursday when booking for Wednesday and the customer only gets charged one day rental (wednesday.) I understand this could be done in rules, but it creates problems if the customer DOES make a rental for all three full days.

I hope this makes sense.

So, my feature request is for Checkfront to understand time OR when making a booking have a variable for selecting time. This way we control our availability inventory and charge the customer the correct fee.

Thank you!!!

Ugy

Check Out / Check In

atomicpicnic — Mon, 04 Jun 2012 15:17:26 -0400

Is it possible to change to terminology of these or add options to this process to accommodate equipment rental companies?

Example. Real estate rentals, villas, hotel rooms will make an item "unavailable" when someone checks in. The scuba company example would "check out" equipment to make it unavailable.

Thoughts?